Privacy Policy

This Privacy Policy is established by GOLDEN RATIO MFG.CO. (hereinafter referred to as "the Company") to publicize the purpose of use, disclosure, correction, complaints, and other matters related to personal information acquired from customers of GOLDEN RATIO MFG.CO. (hereinafter referred to as "the Website"), job applicants to the Company, and employees of the Company, in accordance with applicable laws such as the Act on the Protection of Personal Information and the Telecommunications Business Act. This policy also defines the basic policy for the protection of personal information within the Company.

Philosophy of Personal Information Protection

  1. The Company shall handle personal information with care, respecting individual dignity and adhering to relevant laws and regulations.
  2. The Company will specify the purpose of use of personal information as much as possible and will handle personal information within the scope of that purpose. Except in cases based on laws and regulations, with customer consent, or when necessary for providing products and services to customers, personal information will not be handled.
  3. The Company will take necessary and appropriate measures to ensure the security management of personal information, such as preventing leakage, loss, or damage. When handling personal information by employees or contractors, necessary supervision will be conducted to ensure security management.
  4. The Company will strive to establish and maintain a necessary system for the appropriate and prompt handling of complaints regarding the handling of personal information.

Definition of Personal Information

  1. In this Privacy Policy, "personal information" refers to information that can identify a living individual, such as:
    1. Name, address, date of birth, etc.
    2. Data such as images, videos, sounds
    3. Biometric information used for fingerprint, vein, or voiceprint authentication
    4. Numbers and symbols such as pension numbers, social insurance numbers, credit card numbers

Purpose of Use of Personal Information

  1. The Company will handle personal information for the following purposes:
    1. Processing payments for products and services purchased on the Website
    2. Shipping and providing products and services purchased on the Website
    3. Establishing and maintaining communication connections with the Website
    4. Storing and providing individual settings for each customer on the Website
    5. Optimizing information displayed on the Website for each customer
    6. Announcing products, campaigns, events, and conducting surveys by the Company
    7. Distributing newsletters if the customer has requested it
    8. Age verification for products and services requiring age confirmation
    9. Verifying identity
    10. Responding to inquiries, consultations, complaints, and requests regarding personal information
    11. Selection of job applicants who applied to the Company
    12. Handling wages, social insurance procedures, labor insurance procedures, labor safety, welfare, personnel evaluation, and other employment management and legal operations for employees
    13. Maintenance and operation necessary for fixing issues and running the Website
    14. Statistical analysis for improving the quality of the Website
  2. The Company will handle personal information within the scope of the purposes specified above and will not use personal information beyond these purposes.
  3. The Company may change the purposes of use within a reasonable range related to the purposes before the change. In such cases, the Company will disclose the changes and the effective date on the Website.

Items of Personal Information to be Collected

  1. For the purposes mentioned in the previous article, we may collect the following personal information:
    1. Personal identification information such as name, date of birth, and address.
    2. Contact information such as shipping address, phone number, and email address.
    3. Payment information such as bank account details and credit card information.
    4. Order history, browsing history, and other information related to the use of this website.
    5. Any other information voluntarily registered by the customer on this website.
    6. Results of aptitude tests and other information related to eligibility for recruitment selection.
    7. Qualifications, work history, and other information included in resumes and CVs.
    8. Basic pension number, social insurance subscriber number, and other employment management information.
    9. Any other information necessary for recruitment selection and employment management in addition to the items mentioned in 6 to 8.
  2. We may automatically collect the following personal related information (information related to individuals that does not identify the individual) on this website. We do not cross-reference this personal related information with other information to identify individuals:
    1. Attribute information linked to the customer, such as IP address, screen size, language settings, OS type and version, and connection device (approximate age, gender, etc.), and other information related to the connection device.
    2. User ID and other identifiers, approximate login region, login date and time, URL of the access source, web browser type and version, and other information related to the connection status.
    3. Accessed URLs (within this website only), titles of accessed pages (within this website only), history of various actions on this website, and other information related to the customer's usage of this website.
    4. Any other information automatically obtained during the establishment and maintenance of communications.
  3. Personal information collected by us will be deleted from our database without delay if the customer deletes their account on this website. Personal information not linked to an account on this website (such as personal information submitted during inquiries) will be deleted from our database without delay one year after the date of acquisition. However, personal information not included in this website's database (such as personal information contained in our mail server) will be deleted without delay during maintenance three years after the date of acquisition.
  4. Notwithstanding the preceding paragraph, anonymized and extracted statistical information may be retained for continued use in improving the quality and maintenance of this website.

External Transmission of Access Information

  1. The Company will automatically transmit the following personal-related information to the following external businesses for the purposes listed below:
    Recipient Service Recipient Business Purpose of Use External link
    Google Analytics Google LLC For statistical analysis to improve the quality of the Website For further details on the purposes of use at the recipients, please refer to the external links below: https://policies.google.com/privacy/
    Stripe Stripe, Inc. For processing payments for online purchases https://stripe.com/jp/privacy/

Provision of Personal Information to Third Parties

  1. The Company may provide a part of the personal information it holds to affiliated stores, partners, credit card companies, payment processing companies, system development companies, delivery companies, labor and social security attorneys, health insurance societies, tax accountants, and other third parties within the necessary scope to achieve the purposes listed in "Purpose of Use of Personal Information."
  2. Except in the following cases, the Company will not provide personal information to third parties:
    1. With the individual's consent
    2. When disclosure/provision is requested by judicial or administrative bodies based on laws and regulations
    3. When necessary for protecting life, body, or property and it is difficult to obtain the individual's consent
    4. When disclosed/provided in a form that does not identify individuals, such as statistical data
    5. When the business is succeeded due to mergers, company splits, business transfers, etc.
    6. When otherwise permitted by applicable laws and regulations

Consultation and Request Procedures

  1. The Company will accept requests for disclosure, correction, suspension of use, deletion, suspension of provision to third parties, complaints, consultations, and issuance of necessary forms regarding the handling of personal information from customers at the following contact point ("Personal Information Consultation Desk").
    Company Name GOLDEN RATIO MFG.CO.
    Department in Charge Privacy Inquiries Contact
    Email Address info@nullgoldenratio-mfg-co.com
    Reception Hours 10:00 - 16:00
  2. Customers can make the following requests by submitting the prescribed form along with identification documents to the Personal Information Consultation Desk:
    1. Request for disclosure of data related to the individual by electromagnetic record or written method
    2. Request for disclosure of third-party provision records by electromagnetic record or written method
    3. Request for correction, addition, or deletion of content
    4. Request for suspension of use or deletion
    5. Request for suspension of provision to third parties
  3. Identification documents for the above requests, unless otherwise specified by the Company, will be a copy of a photo ID (driver's license, passport, etc.) or two copies of non-photo IDs (health insurance card, pension book, etc.). If the request is made by a representative, in addition to the above, the representative's identification documents and a power of attorney will be required.
  4. The Company will promptly conduct necessary investigations upon receiving the above requests from customers and will take measures related to the requests without delay if deemed reasonable. If the requested measures are not taken or different measures are taken, the Company will strive to disclose the reasons.
  5. A processing fee of 500 yen is required for the above procedures, which should be paid by bank transfer, postal money order, or other prescribed methods by the Company.

Safety Management Measures for Personal Information

  1. The Company will take the following measures to prevent leakage, loss, or damage of personal information and strive to maintain and improve safety management:
    1. Management of access rights of officers and employees handling personal information
    2. Locking storage locations for documents containing personal information and (if possible) restricting access
    3. Encrypting electronic files containing personal information and other information security measures
    4. Periodic confirmation of items, purposes of use, and records of third-party provision of retained personal information
    5. Development of internal regulations regarding the handling of personal information
    6. Collection of information on enactments and amendments of laws and regulations regarding personal information protection
    7. Other necessary measures to ensure proper handling of personal information

Business Name: GOLDEN RATIO MFG.CO.
Location: 3-32-11, Higashiueno, Taito-ku, Tokyo, 110-0015 JP
Representative: Kazuki Iijima